We offer a seamless self-check-in process with keyless entry or a lockbox system, depending on the property. Check-in is from 3:00 PM, and check-out is by 11:00 AM. If you need an early check-in or late check-out, let us know in advance, and we’ll do our best to accommodate your request (fees may apply).

Some of our apartments are pet-friendly, while others have a strict no-pet policy. Please check the specific listing details or contact us before booking if you plan to bring a pet.

Our cancellation policy varies depending on the property and the time of cancellation. Most of our listings offer flexible or moderate cancellation policies. Please refer to your booking confirmation for the specific terms, or contact our support team for assistance.

To maintain a peaceful experience for all guests and neighbors, parties and loud gatherings are strictly prohibited. We use smart noise sensors to ensure a respectful environment. Any violations may result in immediate cancellation of your stay without a refund.